The human difference:

There are many that have tried to start a computer consulting business. The majority of them have spent hours building computers or installing software. Computer Technical Services is a company that originated from real corporate experience. We know that your technology is there as a business tool.

Those in any field of business realize that with time comes maturity. The type of services and products offered change to meet demand. The whole approach to doing business refines itself. What we have realized is that there is a difference between quality and quantity. The goal is not to obtain the most clients possible. We want good clients.

What we think you will like is the level of dedication provided. Nobody wants to spend hours on the phone talking to someone in a third world country. That doesn't do much good. Whenever possible, with CTS, you will have the same technician. This allows us to become familiar with the unique nature of your business. The resulting ability is to understand what's most important to you. We will not intentionally shut down a major part of your system during a busy day just because it's convenient, nor will anyone try to sell you something that isn't needed. If you do need to make a purchase, we understand the concept of return on investment. Most importantly...we speak English.

To give an example of how our services might meet your needs, consider this brief mention of industries we are currently providing support to.

Dental offices use specialized software for insurance claims processing, scheduling, and patient records. Physicians use similar software from multiple providers. Construction firms often have specialized accounting and design programs. Accounting and income tax services have their own programs as well. Some of these companies are connected to additional office locations and may require remote access from home or mobile devices like cell phones. We also enjoy working with much smaller businesses.

What we are looking for are a few more long term clients. Being specific, we want small businesses and professionals that appreciate healthy relationships. Companies that need the occasional technical assistance and don't have an IT department are right up our alley. If you appreciate prompt response times and follow through, we'd like to meet you.