Service contracts are available for frequent customers. While there are some businesses that wish to retain a contract based on the security factor, the majority are those that require some form of technical assistance on an average of at least once a month. Those companies which retain a service contract receive priority service and will typically receive a discount on the hourly rate. There are many other benefits to a service contract, such as the fact that your IT spending will become a budgeted business expense for purposes of accounting. Fortunately, contracts are very felixble in terms and prices based on your level of requirements. Contract holders will also receive service prior to businesses not retaining a service contract if need outweighs availability.

The average amount of equipment that our current contract clients possess tends to start at around a minimum of 5 computers. Either this, or they have multiple locations.

Features such as the helpdesk, remote support, and managed backup service are made available to these customers. In order to obtain a better sense for what these are; please consider reading the managed services section available on the front page. It provides a brief and non-technical description.

Other benefits that are provided include purchase consulting when new equipment or programs are being considered. There are a number of situations where we've seen commercial operations obtain very expensive equipments and software packages, only to find out it is not compatible with their existing network. Having a technical consultant available often prevents a situation like this from taking place.

The last and most blatant benefit of having a service contract...We're all very busy people, this includes you. When the need and opportunity to go above and beyond for someone presents, it's the contract holder who gets the most from our effort.