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For any business that has ever experienced hard disk failure in either a workstation or server, you may have noticed the additional hassles often associated; ...
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1.When working in a multiple workstation and server environment, employ a patch management solution to ensure that all systems have the most recent ..
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Technologies
 
›› Windows Server
›› Exchange Server
›› Remote Access/VPN
›› Windows Mobile
›› Firewalls/Network Security
›› Remote Support/Administration
›› Patch Management
›› Backup Systems
›› Data Cabling/Wireless
›› Web Presence
›› Anti-Viral/SPAM
» Windows Server
Windows Server comes in several varieties, each tendered to a more specific task. The two most common are Windows Server Standard, and Windows Small Business Server. Windows Server Standard is the plain Windows Server only platform without any extras. You receive the typical IIS web hosting ability, a simple backup program, and a basic platform for your network and requisite software.

Windows Small Business Server
Windows Small Business Server is the item of interest for many businesses with up to 75 employees. This edition includes Exchange Server for calendar sharing, company e-mail, web based access to e-mail, the ability to host an Internet site with an Internal Share Point Intranet site option, fax transmission or receipt, a centralized document storage location, and VPN remote access. Windows Mobile connectivity for synchronizing to your PDA. Windows Software Update Services, and potentially SQL Server. It is also a great place to create centralized storage for backing up critical company information.

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» Exchange Server
Microsoft’s premier platform for managing Internal and external e-mail, contact information, calendar sharing, task management, access to this information over the Internet through Outlook Web Access, over the air synchronization to Windows Mobile based PDA cell phones, and much more.

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» Windows Mobile
Microsoft’s mobile version of Windows used in traditional PDAs, and the recent PDA cell phone units. In combination with Exchange Server, Windows Mobile provides a great way to review and edit documents, view and edit your calendar schedule, read and respond to e-mail, receive updates from the office. It enables you to keep a consistent list of contact information with Outlook, operate mobile inventory programs, and view received faxes, etc.

Windows Mobile also includes many security enhancements such as remote wipe to eliminate data stored on the device itself in case of loss or theft. A power on and timed password prompt can be initiated to prevent prying eyes due to a misplaced device. Power on passwords can also be programmed to automatically wipe the device if incorrectly entered too many times.

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» Firewalls/Network Security

Network security really starts where the connection enters your building. More than traditional firewall and anti-virus applications, a network security device prevents employees from unauthorized web surfing, puts a limit on instant messaging, filters SPAM mail, prevents many viruses from entering your network. Security devices log prevented hacking attempts, and can also prevent information from leaking out due to an active Trojan on your network.

Many other services are available to fortify your network and workstation security.

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» Remote Support/Administration
Remote administration is a rapid way to complete system updates, remove or add users, reset failed print jobs, monitor servers, complete configuration changes, and reboot failed machines.

With inexpensive equipment, it is also possible to power cycle failed servers, hubs, routers, etc. Remote monitoring and alerting of failed equipment may be available depending on your needs.

Many difficulties and routine tasks can be examined and corrected through the use of remote support. Remote support allows a technician to view what the end user sees and provides a cost effective, safe approach to many system related tasks without the need for dispatching a technician. This is often the most time efficient method available and saves on emergency response fees.

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» Data Cabling/Wireless
Computer Technical Services can assist you with large and small network cabling jobs, wireless networking options, etc. Direction on CCTV, security system monitoring, and Voice Over IP are also available.

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» Patch Management
Every week it seems there are new security patches and updates for Microsoft. Often an unpleasant necessity, as many networked machines fall prey to the latest security hacks and viruses without proper updating. Patch management is a single point location to approve updates for all workstations and servers, monitor which updates failed on what exact workstation, and keep general track of overall system health. In addition to system security, many applications require specific updates to install or update. Patch management is often cost effective to implement and can deflect the additional costs of unplanned downtime.

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» Backup Systems
There are many backup systems in the market including: Disk-to-Disk, tape, on-line backup, and floppy. There are many benefits and weaknesses to each. Everybody knows it’s important, although it often becomes overlooked due to the hassle. A common tendency is to assume backups are working because the tape has been changed daily. The only way to confirm backs are taking place is to test it periodically.

Computer Technical Services provides guidance on implementing the most effective and trouble free back up systems that are appropriate for your business. A managed backup solution is also available that makes the daily backup effort almost zero.

Having a disaster recovery plan will speed the time it takes to resume the normal course of business when a problem does strike.

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» Web Presence
Clients that are interested in obtaining web development for company web sites and e-commerce are referred to www.webpagefx.com. WebpageFX is a quality web site developer that we can coordinate with to obtain the most effective design goals to meet your business strategy.

WebpageFX also provides targeted web marketing solutionis.

A portfolio of previous work is available on their site.

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» Anti-Viral/SPAM
Don’t complicate your day with all the undue hassles of junk mail and viral infection. Preventing unnecessary downtime starts with leveraging your technology investment against malicious software. By using the most effective planning, system architecture, and protective software, these threats to business continuity can be drastically reduced.

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» Data Recovery
A large amount of the work necessary to recover data from physically failing or corrupted hard drives can be completed in our shop with specialty equipment.

For situations requiring an actually white room for drive disassembly, failed optical and tape drives, a discounted service is available by arrangement with www.drivesavers.com.

You will need our reseller ID to receive the discounted service. Drive Savers in an industry leader in recovering data from the most physically and electronically affected media.

The majority of lost data can be recovered. It is advisable to not use utilities and stop operating the device in question if the data retained on it is highly valued.

Hard drive crash? Need your data? We can save it!

Computer Technical Services is an authorized partner in DriveSavers' Reseller Program. Mention our Reseller ID#(DS17885) and receive a discount on your data recovery!

DriveSavers has specialized in recovering lost data for 20 years and has the highest success rate in the industry. The company recovers data in as little as 24 hours from all operating systems and storage media including hard drives, RAID, disk arrays, servers, floppies, CD-ROM/DVD, backup tapes, flash memory, removable and magneto-optical cartridges. DriveSavers is authorized by all hard drive manufacturers to open sealed drive mechanisms without voiding the original warranty. They are known worldwide as the most trusted and respected company in the industry. Visit their web site at www.drivesavers.com to learn more or:

Call DriveSavers today to receive an immediate estimate: 800-440-1904

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